Table 12 Average confusion matrix for the 100-fold cross-validation experiment
From: A framework to improve churn prediction performance in retail banking
Reference | ||
|---|---|---|
Churn | Retained | |
C1 | ||
Prediction | ||
Churn | 6,631.10 | 36,133.96 |
Retained | 763.90 | 287,647.04 |
C2 | ||
Prediction | ||
Churn | 6,399.63 | 45,588.36 |
Retained | 995.37 | 278,192.64 |