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Financial Innovation

Table 6 Summary of the sentiment analysis of users of P2P payment apps according to gender

From: Exploring the determinants of the user experience in P2P payment systems in Spain: a text mining approach

Gender

Negative

Neutral

Positive

Unidentified

45.53%

11.80%

42.67%

Female

40.83%

13.20%

45.97%

Male

40.43%

13.10%

46.47%

  1. Source: Own elaboration
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