Table 4 Theoretical references versus social representation of Fintech
Categories associated with the Fintech construct | Academic literature | Perceptions of the traditional financial sector professionals in Brazil |
|---|---|---|
Technology* | Arner et al. (2015), Brummer and Gorfine (2014), Chishti and Barberis (2016), Dapp et al. (2014), Gomber et al. (2018), Knewtson and Rosenbaum (2020), Liu et al. (2020) | Mandatory (Central Nucleus) |
Innovation* | Buckley and Webster (2016), Chuen and Teo (2015), Gomber et al. (2018), Neenu and Hemalatha (2016), Salampasis and Mention (2018), Suryono et al. (2020)Thakor (2020) | Mandatory (Central Nucleus) |
Agility* | Chemmanur et al. (2020), Gomber et al. (2018), Neenu and Hemalatha (2016), Wang et al. (2021) | Mandatory (Central Nucleus) |
Low cost* | Brummer and Gorfine (2014), Infowester (2016), Ko et al. (2018), Kou et al. (2021), Wang et al. (2021), Zhang and Yang (2019) | Mandatory (Central Nucleus) |
Finance* | Arner et al. (2015), Chemmanur et al. (2020), Liu et al. (2020), Suryono et al. (2020) | Mandatory (Central Nucleus) |
New business model** | Arner et al. (2015), Brummer and Gorfine (2014), Buckley and Webster (2016), Chishti and Barberis (2016), Chuen and Teo 2015, Dapp et al. (2014), Gomber et al. (2018), He and Tian (2018), Infowester (2016), Liu et al. (2020), Neenu and Hemalatha (2016), Salampasis and Mention (2018), Wang et al. (2021) | Inconclusive (Contrast Zone)  +  Perceived in Class 2 of the DHC (Fig. 5) |
User experience** | Arner et al. (2015), Brummer and Gorfine (2014), Buckley and Webster (2016), Chemmanur et al. (2020), Chuen and Teo 2015, Dapp et al. (2014), Gomber et al. (2018), Infowester (2016), Kou et al. (2021), Mittal et al. (2017), Neenu and Hemalatha (2016), Reed (2016), Salampasis and Mention (2018), Tan et al. (2018) | Not featured in the Vergès Quadrant (Fig. 4)  +  Perceived in both Classes 1 and 5 of the DHC (Fig. 5) |
Financial inclusion** | Arner et al. (2015), Chishti and Barberis (2016), Gomber et al. (2018), Lagna and Ravishankar (2022), Salampasis and Mention (2018), Takeda and Ito (2021) | Not featured in the Vergès Quadrant (Fig. 4)  +  Perceived in Class 5 of the DHC (Fig. 5) |
Disruptive technology** | Brummer and Gorfine (2014), Buckley and Webster (2016), Dapp et al. (2014), Figurelli (2017), Gomber et al. (2018), He and Tian (2018), Liu et al. (2020), Salampasis and Mention (2018) | Not featured in the Vergès Quadrant (Fig. 4), nor perceived in the DHC (Fig. 5) |