Table 1 First Wave of Digital Finance Environment 3.0 Project
Service Item | Target Customer | |
|---|---|---|
Deposit | Closing a deposit account | Current deposit account holder |
Opening a predesignated account | Current deposit account holder | |
Approving payment transfer application via fax | Current deposit account holder | |
Credit evaluation | Agreeing to allow the bank to conduct online credit check | Current deposit account holder or loan account holder |
Credit card | Applying for new credit card | Current deposit account or existing credit card holder |
Applying for microfinance | Current credit card holder | |
Applying for installment | Current credit card holder | |
Wealth management | Opening a trust account | Current deposit account holder |
Completing “Know Your Customer” survey | Current deposit account holder | |
Completing customer risk tolerance survey | Current deposit account holder | |
Accepting or terminating agreement of trust product recommendation | Current deposit account holder | |
Joint marketing | Filling out joint marketing agreement | Existing deposit account holder |