Table 8 Results of evaluation
From: Developing a prediction model for customer churn from electronic banking services using data mining
Accuracy (%) | Precision (%) | Recall (%) | F-measure (%) | AUC |
|---|---|---|---|---|
99.70 | 91.81 | 91.00 | 90.96 | 0.929 |
From: Developing a prediction model for customer churn from electronic banking services using data mining
Accuracy (%) | Precision (%) | Recall (%) | F-measure (%) | AUC |
|---|---|---|---|---|
99.70 | 91.81 | 91.00 | 90.96 | 0.929 |