From: Developing a prediction model for customer churn from electronic banking services using data mining
Feature selection method | F-measure (%) | Recall (%) | Precision (%) | Accuracy (%) |
---|---|---|---|---|
Backward elimination | 99.31 | 77.78 | 95.45 | 85.71 |
Forward selection | 98.22 | 83.33 | 22.77 | 35.71 |