Table 3 Descriptions of level of service usage data
From: Developing a prediction model for customer churn from electronic banking services using data mining
Features | Descriptions |
|---|---|
Number and amount of transactions through ATM | Missing data: 3 (in number of transactions) |
Number and amount of transactions through USSD-based mobile banking | Missing data: 0 |
Number and amount of transactions through mobile bank | Missing data: 0 |
Number and amount of transactions through telephone bank | Missing data: 0 |
Number and amount of transactions through internet bank | Missing data: 0 |